Privacy Policy

1. Information We Collect

We may collect name and email address, account login information, voice recordings, speech transcripts, speaking assessment and performance data, and device and usage information.

2. How We Use Your Information

We use your information to provide AI-powered IELTS speaking practice, generate speaking feedback and analysis, improve platform functionality, maintain account access and security, and support user experience improvements.

3. Voice Recording & AI Processing

Voice responses may be recorded, transcribed, and processed using AI technologies and trusted third-party service providers involved in speech recognition, cloud storage, or AI analysis.

We do not sell your personal data to third parties.

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Data Retention

We may retain account and speaking data for as long as reasonably necessary to provide services, maintain user history, improve the platform, or comply with legal obligations.

Once an account is deleted, we will remove all associated personal data and speaking records within a reasonable period, unless retention is required by law.

6. Your Rights

Subject to applicable laws, you may request access to your personal data, correction of inaccurate data, or deletion of your account and associated data.

7. Third-Party Services

Our platform may use third-party technologies and infrastructure providers for hosting, analytics, authentication, speech processing, or AI functionality.

8. Children’s Privacy

Users under the age of 18 should obtain permission from a parent or legal guardian before using voice recording features.

For users below 18 years old, account registration and consent responsibilities should be handled by a parent or guardian on the child’s behalf. Novate IELTS-style Speaking Simulator assumes no responsibility or liability for unauthorized registration or use by minors without appropriate parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.

10. Contact

General support inquiries: helpdesk@mynovateai.com